Skip to content
MapsurveyMapsurvey Help

Upgrade to Pro

You end up with your organisation on Pro: the “Made with Mapsurvey” badge can be switched off on every survey, and the Pro help request form is open to your team.

Before you start

Section titled “Before you start”
  • You are the owner of the organisation. Admins see the billing page but cannot start a checkout; other members are told to ask the owner.
  • Have a card or PayPal account ready. For the yearly plan, a bank transfer or purchase order also works — see step 2.

Steps

Section titled “Steps”
  1. Open the account menu and choose Plan & billing. The page shows the current plan (Free) and the Pro offer: Consulting, analysis and reports from the Mapsurvey team, Remove “Made with Mapsurvey” from your surveys, and everything in Free, which stays free.
  2. Choose how to pay:
    • Upgrade — monthly ($49 a month) or Upgrade — yearly ($490 a year) opens the PayPro Global checkout for card or PayPal. The yearly checkout also offers bank transfer and purchase order.
    • Get a quote opens the yearly checkout in quote mode and produces a PDF you can put through procurement; pay it later by any of the methods above.
  3. Complete the checkout on PayPro Global. Your email and the organisation are filled in already; PayPro Global handles the card, tax and the invoice.
  4. Wait on the “Thank you” page Mapsurvey shows afterwards. It reads Activating your Pro plan… and updates on its own, usually within seconds, to Your Pro plan is active. If you paid by bank transfer, it says the plan activates when the transfer arrives (typically 2–5 business days) and you get an email then.
  5. Go back to Plan & billing to confirm the Pro plan shows the Active badge, the renewal date and Last invoice.

Result

Section titled “Result”

Every survey’s Settings now lets you switch off Show the “Made with Mapsurvey” badge — on the survey, the thanks page and the public results page. Pro help in the account menu opens the request form for consulting, analysis or a report. Everything else is unchanged.

To change your mind later: Switch to yearly / Switch to monthly takes effect at the next charge; Cancel plan keeps Pro until the end of the paid period, then returns the organisation to Free with every survey, response and setting in place. Invoices, receipts and refunds are in Manage in PayPro customer account.

Section titled “Related”

Was this page helpful?

Still stuck? Contact support — we reply within a day, by email if you have left the page.